Tech Support
MASD Help Desk
The MASD Technology Help Desk, for students in need of technical support with District-issued devices, is available Monday through Friday (when school is in session) at the following school buildings:
- Mars Area High School — 7:30 to 9 a.m., during all lunch periods, 2 to 3 p.m.
- Mars Area Middle School — 7:30 to 9:30 a.m.
Device Repairs/Replacement
Mars Area School District will provide cases for the protection of Chromebooks and iPads. The District recommends that the parent(s)/students purchase a case or cover for Microsoft Surface devices.
District-Issued Devices
Mars Area School District will repair any damaged District-issued devices on a weekly basis. The student will be without a District-issued device during the repair period. (The cost to replace a stylus pen and/or keyboard will be determined by the actual retail price of comparable replacement items.)
Maintenance Fee
Hardware Warranty Damage:
Parents/Students shall be held financially responsible for damage or loss of the Device.
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- Lost or Stolen laptop ($250.00)
- Replacement carry cases ($15.00)
- Power bricks ($55.00)
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- Date of incident
- Complete details of incident
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Theft:
Thefts must be immediately reported to the school principal or his/her designee. The District will work with the police department to report all model, asset, and serial numbers of stolen or lost laptops.
Parent Liability:
The parent/guardian, or adult student will be responsible for compensating the school district for any losses, costs or damages, in accordance with District policy.